Sushobhan Chowdhury

Turning pain relief into a reason to switch to herbal

Communications strategy for a topical pain management brand, challenging pill consumption and positioning a herbal topical portfolio as the alternative.

month-on-month growth
30%month-on-month growth
& transform
Reposition& transform
from pills to herbal
Switchfrom pills to herbal
Case study 07: Channelling fragmented consumer behaviour into aligned, repeatable growth.

Pain relief was often associated with pill consumption. The opportunity was to challenge this behaviour and position the brand's topical pain-relief portfolio as a herbal alternative.

Four moves, in order.

1

Develop the switch strategy

Developed the communication strategy around switching from pills to a herbal remedy.

2

Create the TVCs

Created TVCs across Balm, Universal Oil and Ultra Power Balm, building a consistent switch narrative across the portfolio.

3

Drive mass awareness

Used mass communication to drive awareness and consideration of the herbal alternative.

30% month-on-month growth.

Challenged established pain-relief behaviour and positioned the brand's topical portfolio as a credible herbal switch.

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